Skip to content
project banner

Aquatic Centre Customer Feedback

Pool Times

1.  

In an average week, how many times do you/your family use the Aquatic Centre? (Select One)

2.  

Which day(s) of the week do you typically visit the Aquatic Centre? (Select all that apply)

3.  

What time of day do you typically visit the Aquatic Centre? (Select all that apply)

4.  

Would you use the facility at other days/times not currently offered?

Programs

5.  

What programs and activities do you, and/or your family regularly attend? (Select all that apply)

6.  

What drop-in programs do you/your family regularly attend? (Select all that apply)

8.  

Have you/your family registered or participated in Swim Lessons in the past year?

9.  

Would you/your family be more likely to register for swim lessons if they were offered at a different time or day?

10.  

If yes, what days and times would you like to see?

11.  

What Swim Lessons frequency do you prefer? (Select all that apply)

12.  

Are you/your family interested in any of the following swim lessons/programs?

Events

The Fernie Aquatic Centre hosts events throughout the year, often the Thursday evening before no-school Fridays. Most recently the facility had a Hawaiian Luau themed event on March 6, but has also hosted holiday themed events for Halloween, Valentine's Day, and Griz Days.

13.  

Do you/your family regularly attend events at the Aquatic Centre?

14.  

Would you like to see a change in the frequency or type of events at the Aquatic Centre?

Facility

Accessibility at the facility
Level of customer service at the Aquatic Centre
Cleanliness of the facility
Lockers at the Aquatic Centre

Please tell us a little about yourself.

The following questions are optional.

Select option
Select option
Select option
20.  

Do you or a family member in your household belong to a swim club?